HELPFUL TIPS AND SUGGESTIONS

Please refer to your owners manual for details on all maintenance procedures and troubleshooting. Download the owners manual here.

1. PROBLEM: Engine is running but no water is flowing. 

CAUSE: 

  1. Water is turned off 
  2. Hose is kinked 
  3. Nozzle is plugged 
  4. Pump seals are damaged 

SOLUTION: 

  1. Turn supply water ‘on’ 
  2. Unwind hose and remove kinks 
  3. Unclog nozzle per instructions 
  4. Contact customer service 1-866-588-9361

2. PROBLEM: Engine runs good until loads are connected, then bogs down.  

CAUSE: 

  1. Nozzle is clogged 
  2. Defective pump 
  3. Engine speed is too slow 

SOLUTION: 

  1. Unclog per instructions 
  2. Contact service center 
  3. Increase engine speed per engine manual 
  4. Contact customer service 1-866-588-9361

3. PROBLEM: Engine will not start or engine starts but runs rough. 

CAUSE: 

  1. On/off switch is turned ‘off’ 
  2. Dirty air cleaner 
  3. Out of fuel 
  4. Stale fuel 
  5. Not enough speed or force is used for recoil start 
  6. Water in fuel 
  7. Speed control not set to ‘run’ 
  8. Low oil level 
  9. Engine has lost compression 

SOLUTION: 

  1. Turn on/off switch to ‘on’ 
  2. Clean air filter 
  3. Fill fuel tank 
  4. Drain fuel tank into an approved container and refill with fresh fuel 
  5. Read and follow directions. 
  6. Drain fuel tank into an approved container and refill with fresh fuel 
  7. Move speed control to the ‘run’ position 
  8. Add oil to the proper level 
  9. Contact customer service 1-866-588-9361 

4. PROBLEMEngine shuts down during operation. 

CAUSE: 

  1. Out of fuel 
  2. Fault in engine 
  3. Low oil level 

SOLUTION: 

  1. Adjust pressure of the pressure blasting system per the instructions 
  2. Turn up the media rate to the next highest number 
  3. Check for media clogs, cuts in tube and kinks 
  4. Change the type of media to a more aggressive media 

5. PROBLEM: Pump leaks water

CAUSE: 

  1. Thermal release valve leaks water 
  2. Pump seals or valves are worn 

SOLUTION: 

  1. The water temperature inside the pump has exceeded the set limit; squeeze the trigger to allow cool water to flow thru the pump. Do not allow pressure blasting system to idle for extended periods. 
  2. Contact customer service 1-866-588-9361